14. ___                        B  a head of department

15. ___                        C  a student

16. ___                        D  a lecturer

17. ___                        E  a receptionist
                                   F  the proprietor
                                   G  an agent
                                   H  the technician

Task Two – opinion

For question 18-22, match the extracts with what people say, listed I-P.

For each extract, choose the opinion expressed.

Write one letter I-P next to the number of the extract.

18. ___                        I thinks that the cost of administration will be reduced

19. ___                        J supposes that some jobs will be lost

20. ___                        K hopes that number of students will increase

21. ___                        L believe that punctuality and attendance will improve

22. ___                        M is confident that most students will be pleased