A. As a result, the membership now represents 94% of all exporters and 60% of all importers.

　　B. In some of these countries, this can amount to as much as 50% of all export earning.

　　C. In North America, most consumers already have above average knowledge of the range available.

　　D. For example, frost and wind are particularly damaging to coffee crops.

　　E. Larger coffee growers, for example, frequently export directly.

　　F. The main reason for this is higher Brazilian output as production recovers from weather damage to crops.

　　G. It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used.

　　H. This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the US.

　　I. This make the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organisation (ICO), based in London.

　　PART THREE

　　Questions 13-20

　　Read the article below about stress management, and answer questions 13-20 on the opposite page.

　　A Lesson In Stress Management

　　Demands placed on us at work can often lead to considerable worry and discomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed Jane Collard, a consultant in stress management.

　　1. In Jane Collard’s opinion, stress is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.

　　2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.